Departure/return:

Departure from Gyumri: Independence Square, next to Progress University. The company will inform you of the exact departure time one day before departure by phone or text message. The approximate departure times are between 6:00 and 9:00 in the morning, depending on the tour direction and the number of groups leaving. The car and guide will arrive at the specified time.

The return is at the same place as the departure. The return times depend on the individual tours.

CLOTHING:

- Boots/comfortable shoes, sports/comfortable clothes, warm clothes, backpack, sunglasses, hat, raincoat.

LUGGAGE:

Luggage should be small enough to fit comfortably in the car.

Food:

For the trip, you can take sweets, light food and water if you wish.

INSURANCE:

You can arrange medical insurance yourself if you wish.

In case of any health problems during the tour, the company will not cover the costs.

TRANSPORT:

Seats are not pre-allocated in the company's vehicles; the seat rotation principle applies, i.e. seats are changed back and forth. Only in exceptional cases is a special seat provided due to health conditions.

DISCOUNTS FOR LOYAL CUSTOMERS:

A 5% discount is given for using our company more than once.

PAYMENT:

In the event of you cancelling the tour for any reason, the amount you paid is non-refundable. The amount paid will not be refunded if you are late for the tour.

In the event of force majeure on the part of the company, or if the company cancels the tour, the amount paid by the customer will be fully refunded. In the event of a cancelled tour due to force majeure, the Company offers visitors compensation in the form of discounts or additional services for future tours.